At Cityline Express Logistics, we understand that you may have questions about our same-day shipping services. Here are some of the most frequently asked questions we receive from our customers:
Frequently asked questions
General
Setting up FAQs
You can track your package in real-time with our service. Just use the tracking number provided, and you'll always know where your package is!
Scheduling a pickup is super easy! Just reach out to our customer service team by phone or email, and we'll handle the rest. Got questions? We're here to help!
Our team is here for you Monday through Friday, 9 am-5 pm EST. Need a delivery? Our drivers are on the road 24/7, every day of the year, even on most holidays!
With our same-day shipping service, your package can be delivered within hours of pickup. Fast and reliable, just the way you need it!
Creating an account is a breeze! Just call us at (407) 942-8536 or shoot us an email at info@citylinexpress.com, and we'll get you set up in no time.
Cityline Express don't pack personal items, please have your items properly packed and ready to be shipped. If your items are fragile, have it noted on your package. Your package should be shock-absorbing and damage protected. At the drivers discretion, may refuse to pick up and deliver if not properly packed.